Working Student - Program & Student Support (all genders)

At Kiron, we believe that everyone has an equal right to access quality education. We are an edtech non-profit dedicated to providing refugees and underserved communities free access to high-quality education, bridging skill gaps and promoting inclusion in the job market. As a team, we want to shape a world where everyone can fulfil their highest potential for a self-determined, dignified life, shaping a sustainable future together. 

• Act as a key contact for potential future and current learners, answering questions and supporting them throughout their learning journey
• Assist with outreach, application processes, and online events
• Maintain and update participant data and documentation in line with funder requirements
• Help coordinate multiple learner cohorts and track participant progress
• Support scheduling and communication with freelance coaches, tutors, and internal teams
• Contribute to developing processes and templates for learner communication and program coordination
• Provide general administrative support to the wider programs team if needed

Essential experience and skills:

• Strong interest in social impact topics, especially supporting people with migration or refugee backgrounds

• First experience (e.g. through internships, student jobs, volunteering) in administration, coordination, or similar roles

• Clear and empathetic communication style, with sensitivity to different cultural and language contexts

• Excellent German and English language skills (C1 written and spoken)

• Strong organisational skills and ability to manage multiple tasks alongside your studies

• Attention to detail and confidence using common digital tools (e.g. spreadsheets, communication platforms)

• Currently enrolled at a German university or Fachhochschule, remaining enrolled for at least the next 12 months

Nice-to-have:

• Interest in IT, digital skills, and AI topics

• Experience with digital learning environments or EdTech

• Basic understanding of Monitoring, Evaluation, and Learning (MEL)

• Familiarity with integration, education, or labour market programs in Germany

• Additional language skills relevant to our learner community (e.g. Arabic, Farsi/Dari, Ukrainian, French)

• Studies in a relevant field (e.g. social sciences, education, IT, migration studies)

• Personal migration background or lived experience with integration in Germany

This profile draws on our experience of people who have been successful in this role in the past. We warmly encourage you to apply if you feel your experience and skills equip you for this job but are not listed here.

• Impact & learning: Seize the chance to make a meaningful difference while learning a lot and gaining new skills. Let's work together on collective impact! 
• Flexibility: We have a hybrid working setup where you can combine working remotely and from our office at Impact Hub Neukölln. We also offer flexibility in how you distribute your working hours across the workweek, allowing you to balance your studies and work. 
• Development: Take advantage of our commitment to continuous learning with paid days of educational leave and a personal development budget to boost your professional skills. 
• Time off: Enjoy paid vacation and additional days off for Christmas and New Years Eve to rest and recharge.  
• Family-friendly: We acknowledge the challenge of coordination work life and private life and warmly accommodate the needs of your family, relationship or kids as you work with us.

Then please submit your application via the application form. We are looking forward to hearing from you!